Frequently Asked Questions
Everything you need to know about shopping for your stylish pet at AdeoPets.
How do I ensure I choose the right size for my pet?
Each product page features a detailed size chart. We recommend measuring your pet's neck, chest girth, and back length while they are standing. If your pet is between sizes, we suggest choosing the larger size for maximum comfort.
What is your return policy for apparel?
We offer a 30-day return policy on all unworn items with original tags attached. For hygiene reasons, garments must be free of pet hair and odors to be eligible for a full refund.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your pet's new outfit for a special event.
Are your pet clothes machine washable?
Most of our fashion items are machine washable on a gentle cycle with cold water. However, for items with delicate embellishments or high-end fabrics, we recommend hand washing and air drying to maintain the garment's integrity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Do you offer international shipping?
Yes, AdeoPets ships to over 50 countries worldwide. International shipping times and costs vary by location and are calculated during the checkout process.